The David
Email us: yuxuanchin95@gmail.com
Write from the address on your account and we will reply as quickly as we can. Tell us your username and what you were doing when it went wrong — it saves a round trip.
In the app: Profile → Delete account. It removes your scan photos, results, routine history, streaks, coach conversations and leaderboard entry, from our servers and from your device. It cannot be undone. If you would rather we did it, email us.
No. Subscriptions are billed by Apple, so only Apple can cancel them: Settings → your name → Subscriptions on your iPhone. Cancel there before deleting your account, or you will keep being charged.
Open Profile → Restore purchases. If it still does not unlock, email us with the Apple receipt and we will sort it out.
Only you. They are stored privately against your account, are never shown to other users, and never appear on leaderboards. They are sent to our AI provider only to generate your feedback, and are never used to train AI models. The full detail is in the privacy policy.
Usernames, weekly improvement percentage, and streak length. Never photos, never your scores. You can opt out in Profile → Settings.
Use even, front-on light, remove glasses and hats, and fill the frame with your face. The app checks for a face on your device before uploading anything, so a failed check means nothing was sent.
No. The David gives general grooming, style and fitness guidance. It is not medical, dermatological or psychological advice. For any health concern, talk to a qualified professional.